AI Voice Agents: Intelligent Phone Systems That Handle Real Conversations
Not IVR menus. Intelligent conversational agents that book appointments, qualify leads, answer questions, and route calls. 24/7 with human-like voice quality.
Our AI Voice Agent Capabilities
Inbound Call Handling & AI Receptionist
- 24/7/365 call answering with zero wait time
- Custom voice matching your brand personality
- FAQ handling with access to your knowledge base
- Call routing based on caller intent
- Spam call detection and filtering
Outbound Calling: Sales Follow-ups
- Automated follow-up calls triggered by form submissions or CRM events
- Appointment booking with live calendar integration
- Lead qualification against your defined criteria
- Call outcome logging directly to your CRM
- TCPA-compliant calling with consent management
Appointment Scheduling & Confirmation
- Real-time calendar availability checking and booking
- Confirmation calls and automated reminders
- Rescheduling and cancellation with policy enforcement
- Integration with Dentrix, Athenahealth, ServiceTitan
- Waitlist management: fills cancellations automatically
Customer Service Voice Agents
- Order status and tracking via API integration
- Billing question handling with payment system integration
- Guided troubleshooting for common issues
- Escalation to live agents with full context transfer
- Call recording and transcript storage for QA
Payment Reminders & Collections
- Past-due payment reminder calls on automated schedules
- Payment processing via phone (Stripe, Square)
- FDCPA-compliant collections communications
- Configurable escalation thresholds
- Call outcome tracking integrated with billing system
Voice AI Platforms & Technologies
Building Your AI Voice Agent
Call Analysis & Voice Strategy
Analyze call patterns, volume, peak hours, and common call types to shape the voice agent design.
Conversation Flow & Voice Selection
Design complete conversation architecture and select a voice profile matching your brand.
Integration Development
Build the integration layer connecting the agent to your CRM, calendar, knowledge base, and telephony.
Call Testing & QA
Extensive testing: scripted scenarios, edge cases, background noise, accents, and integration validation.
Soft Launch & Monitoring
Deploy on a subset of call traffic initially with intensive monitoring and rapid adjustments.
Full Deployment & Optimization
Full production across all phone numbers with ongoing weekly optimization based on call data.
Voice Agent Pricing
Setup fee + per-minute usage. AI voice costs $0.05-$0.15/min vs. $0.35-$0.55/min for human agents.
Starter
$497 - $1,500 setup
$0.07-$0.12/min usage
Single-purpose voice agent for one phone number
- Single-purpose agent (inbound or outbound)
- Custom voice selection and greeting
- Integration with one calendar or CRM
- Up to 30 conversation flow branches
- 30-day post-launch optimization
- Est. monthly usage for 500 calls: $175-$420
Growth
$1,500 - $4,000 setup
$0.06-$0.10/min usage
Multi-purpose agents with deeper integrations
- Multi-purpose agent (inbound + outbound)
- Multiple phone number support
- CRM, calendar, ticketing & payment integrations
- Multi-language support (up to 3 languages)
- 90-day optimization with weekly tuning
- Est. monthly usage for 2,000 calls: $480-$1,200
Enterprise
$4,000+ setup
$0.05-$0.08/min usage
High-volume, multi-location with compliance
- Unlimited purposes and phone numbers
- Custom voice model training
- HIPAA, PCI-DSS compliance configurations
- Dedicated AI engineer
- SLA-backed support
- Est. monthly usage for 10,000+ calls: $2,000-$4,800